Frequently Asked Questions
Please read our FAQ before sending us a message.
This policy explains our commitment to managing your personal data in accordance with current legislation. It describes what we use your personal data for, why we need to use it, how long we need to hold onto it for and what your rights are in relation to your personal data.
aim to avoid asking unnecessary questions beyond what is reasonably required for our purposes. Our approach is informed by the GDPR principle of data minimisation and reflects the operational objective of meeting current best practice standards when managing personal data.
As a minimum, we ensure that our staff work to the data protection principles incorporated in the GDPR, which require information to be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes, and not used in any way that is incompatible with those purposes. Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and up to date.
- Kept only if necessary, for the purposes we have told you about. Held securely, in both physical and electronic systems.
- Available to you upon request.
(Please note: The above list is illustrative only)
If you have a concern about the way we are handling your personal information, or the way we have dealt with a request from you in relation to any of your rights set out above, Fantastic Facilities Management will offer full co-operation to remedy your concerns.
In the first instance, you can contact our DPO:
In writing:
Data Protection Officer – Suite Am 265 Wood Street Business Centre, 195-197 Wood Street, Walthamstow, England, E17 3NU
By Email:
contact@fantasticfacilitiesmanagement.com
If you remain dissatisfied with our response, you are entitled to appeal to the Information Commissioner at the following address: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow. SK9 5AF. Phone: 01625 545745 Web Site: www.ico.org.uk. Please note, you have the right to submit a complaint to the Information Commissioner at any time, but we do request that you give us the opportunity to deal with your complaint first.
We may modify this privacy policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we will notify those individuals whose personal data is affected.
We operate throughout the United Kingdom in the security industry providing manned guards, concierge guards, mobile patrols CCTV systems and access control to our clients.
We employ several guards who are working in the industry under a work visa. We ensure that all our guards are fully licensed with the SIA and carry out a full 5 years of work history on all our staff whether guards or other staff. All are vetted to BS7858.
Send us an email